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DIY Digital Dental Consulting Testimonials

Nancy Crossin and DIY Dental Consulting offers a vast wealth of knowledge and expertise. The excellent content is still proving invaluable and with its one-time cost, I will be able to use it for the rest of my career.

Nancy has helped support us to best use the content. We started with a discovery process to outline vision and core values, then to involve the team to gauge engagement and identify challenges. The content provides a blueprint to take us to the next level. It is customizable to my team and the leadership section easily translates into reality. The best features include the ability to have the information in print or audio and is allowing me to implement and refine systems, protocols, tracking and accountability at a pace that is right for our practice.

The value of the content the DIY provides far outweighs the initial investment and I strongly recommend it to any dentist that wants to supercharge their practice and take it to new heights!

Ami Bakarat, DDS

I was introduced to the DIY Digital Dental Consulting Experience about two months ago during the COVID outbreak. Since no one was working, I had a lot of time to review the program which has been continually developed over the many years by its author, Nancy Crossin. Nancy has been continually active in practice management organizations for over 30 years and is highly respected as a top management consultant.

DIY Digital Dental Consulting is a complete, self-paced, and customizable consulting experience that allows a dentist to develop Leadership, Self-Discovery, Team training, Engagement and Ownership, Marketing, and Tracking systems which fosters a doctor-directed and team-driven culture which will ignite profitability. It provides a framework for success.

I found this modular program so advanced, that the only way a dentist can now access such knowledge would be through hiring a consultant for tens of thousands of dollars.

While in clinical practice for over 40 years, I worked with many top practice consultants to help me with my leadership skills, communication with team and patients, for creating the new patient experience, increasing my case acceptance, refining my administration systems, and learning how to build and track accountability. The hiring of these incredible people allowed me the freedom to become a better leader in my office and develop high levels of trust with my team and the patients I served.

The DIY Digital Dental Consulting Experience is a high-quality program and has all of the same elements and systems of these consultants, at a fraction of the cost. And with a total price of $1,995, it becomes a no brainer.

The DIY experience is easy to follow, segmented learning and engagement for the entire office, and will allow you to learn more about your strengths, weaknesses, opportunities, and threats. And with the purchase of the program, comes an option for complimentary implementation of the Discovery II survey process by one of their talented affiliates.

Matthew Steinberg, DDS, FAGD, FACD, FICD

DIY Digital Dental Consulting is an amazing way to take your practice to a whole new level.  This is the most comprehensive program I have ever seen, and it would be a huge benefit to any office, whether you are not quite ready to hire a consultant, to use in conjunction with a consultant and even if you have had a consultant in the past.  It is a marvelous guide that you can modify and update as your practice grows and thrives.  The best part is you and your team design it and at your own pace! 

DeAnne Blazek, DDS

The Discovery Process is brilliant! The methodical process via a series of thought-provoking questions guided us to define our big picture, what was most important to us, our why, our true north, and our roadmap for the future. We were able to move forward with a clear vision, a vision the team could believe in, and help us achieve. With team buy-in and input we moved forward collaboratively. Thank you!

Donny Annicelle DDS & Vilma Paleaz DDS

Even though I’m a startup this was the right product I was looking for and I am enjoying it.

Aksana Tkachenko DDS

Nancy Clark Crossin Testimonials

“Nancy is the dentist whisperer!” – Donald Annicelle, DDS

“Nancy Crossin and I met for the first time when I did a half day workshop in one of my most prominent and successful practices in New England. She served as an onsite consultant to that practice which was hugely successful. Soon after we met, she started speaking and consulting. Today she is tops in her field on practice management and team building.

If having a very successful practice while delivering the highest quality of ideal dentistry is a goal, Nancy can help you do just that. She is one of those professionals I wish I had known for my entire career…. Her vast knowledge, combined with her results-oriented focus for clients is off the chart. Nancy’s teachings are based on logic, research, implementation and accountability. Nancy is focused on helping clients find an easier, better way by breaking it down step by step through her systems, protocols and her brilliant and creative DIY DIGITAL PROGRAM.”

Linda Miles
Founder LLM&A & Speaking Consulting Network
Co Founder of Oral Cancer Cause & Ultimate Team Mastery

“Nancy Clark Crossin is our practice management consultant. She has and continues to coach us as we strive to continually reach the next level in all areas of our practice. She brought in systems & protocols to take our hygiene department to the next level. She created systems for us from financial policies to communication to moving from paper charts to paperless to resolving many of our office problems to team building, HR, she’s been coaching us with her insightful guidance every step of the way since 2013. Nancy is an invaluable resource to us and a great mentor to our office manager. We are currently on a maintenance schedule with Nancy.”

Christopher West, DDS

“I don’t think I would have enjoyed the enormous success I had if it weren’t for Nancy at the helm for twenty years! I’m eternally grateful for her loyalty, dedication, creativeness and her ability to lead my staff to reach their full potential!”

Charles S. Hill, DDS

“We grew from a 1200 sq ft, staff of eight, to a 5,000 sq ft, state of the art, paperless office with a team of 26. We more than doubled our production and income! The systems, protocols and team building that Nancy implemented resulted in an almost seamless transition. I can’t recommend her highly enough!”

Mitchell I. Quintner, MS, DMD

“Wow – If you really want to change your practice for the better, give Nancy Clark Crossin a call. I’ve worked with her for years; she is the real deal! Lots of creative new ideas and concepts based on reality.”

Marc P. Gimbel, DMD, Endodontist

“Nancy came to our practice preceding a phase of unprecedented growth. She is acutely observant and a master of implementation. Nancy has the innate ability to diagnose the practice weaknesses and the individual staff member’s strengths, creating a customized plan for growth and success. Her conviction, passion and enthusiasm are contagious, and enabled our practice and staff members to go from good to GREAT!”

Kristin Helms, DMD

“Nancy is a self driven motivator that has an unparalleled ability to enforce positive change, regardless of the complexity of the situation. Thus, I would highly recommend her to any office as a consultant.”

Karey S. Rainey, DMD

Nancy has an amazing ability to make suggestions and changes and somehow make me feel like those changes were actually my ideas in some way. Thank you for your genuine effort to make my practice better. My children’s college fund thanks you too!

Milos R Janicek, DMD

“Thank you for helping me find my voice and the leader within!”

Vilma Pelaez, DDS

“Nancy has opened our eyes to new stages of opportunity within our team. I have faith that we will be stronger because of you being our guru! Thank you for being such an inspiration!”

Betty Coviello – Office Manager

“I have been in the Dental Field for over 25 years. I never thought I would be able to find someone who was able to challenge me and help me grow until I met Nancy. Not only is she extremely knowledgeable in the dental arena she knows how to help you succeed as a manager but also as a person! Nancy helped me structure office goals in a way that I’d never thought of before, helping me focus on the things that really mattered, and how I can help my team achieve them. Together with Nancy I was ultimately able to create a great team and an awesome environment for all to work in!”

Jodie L Phaneuf, CBM
Office Manager

“Nancy is a consultant who takes the time to really listen and understand how your practice operates and then makes suggestions relevant to your concerns and problems.

We have had other consultants before Nancy but she is the one who has made the difference in our practice. She connects you to the right vendors, companies, implements customized systems etc. that enhance your practice and technological growth while keeping costs in check. Nancy will hand deliver you to the person(s) to make the transition as simple and effortless as possible. Thank you, Nancy, for your recommendations, your guidance, your wealth of knowledge and for being there for me always. You have first-hand experience and you don’t leave anyone hanging. I sincerely meant that.”

Pat Kowalczyk
Practice Administrator

Linda Miles Testimonials

“You have inspired me (and thousands upon thousands) to grow and become more than I ever imagined possible. You have lit up the world of dentistry with the brightest, warmest fire and it will never be the same!”

Lisa Marie Samaha, DDS

“We all shine because you have opened the door and let the sun radiate through us!!”

Andrew Doerfler, DDS

“My staff and I really enjoyed your presentation, and I want to thank you for taking your time to share your knowledge with all of us. I was particularly happy that two of our younger staff (hygienists) were able to hear you present for the first time. One has been with me 11 years and the other for 9 years and both were very enthusiastic about you. All of my other staff (most of whom have been with me 20+ years) have heard you several times but still loved hearing you again. I hope you keep doing what you are doing for many years to come!”

Eddie Pafford, DDS

“Over the more than 30 years since I first heard Linda speak, she has consulted with my dental practice for over 25 of those years becoming not only a friend but mentor as well. From the first consult when my practice doubled in the next six months throughout the years, Linda helped an already successful dental practice to reach its maximal potential and for me to learn and grow to be a more effective leader of my team.

Through the Speaking Consulting Network, Linda introduced me to many people who have helped launch my own speaking and consulting career in recent years. The networking opportunities that she has provided for all of us at SCN and the personal wisdom she has imparted have been a great help to me and many others in the dental field.

Endless energy. Tremendous passion for the profession. Willingness to work hard every day. Linda is truly a gift to the profession and everyone associated with it.”

Jonathan A Bregman DDS

“Linda Miles is the pioneer that set the bar for many consultants in the dental industry today. She is purposeful, coaching doctors and their teams to strive, make a difference and grow clinically and professionally beyond their expectations. She is a woman of wisdom, that is respected and honored by top industry decision makers. Her contributions supercede the limitations of what is possible in practices and their people to succeed in being at the top of their profession. ”

Rhonda Mullins, CEO

“For the past two years, Linda Miles has been an exceptional coach! As a result of her expertise and support, I have expanded my speaking career, began publishing, and developed a product line. Her phenomenal advice means a lot to me, as I am very lucky to be working with such a talented expert.

Linda, as always, you are a role model for me. Thank you for always giving support and being so approachable. My dental team here in Cleveland still can’t believe that I know you let alone can ask you for advice. You are a legend!”

Lisa Newburger

“You’ve “tweaked” me with enthusiasm even after 45 yrs in practice.”

Linda Gular, RDH

“If Linda Miles can’t light your fire, your wood is wet!”

Kay Fife Carver

“Linda,

I just wanted to drop you an email to let you know you made our office manager’s day. When Sherry emailed you, she never expected that she would actually have the opportunity to speak with you. She has admired you for many years and she was thrilled. Of course, you also shared with her some excellent ideas for our office and she is ready to run with that, which makes all of us happy. You are truly an impressive person.

Denise Oakes-Lottridge DMD

 “Thank you for your energy that you shared. Your passion for dentistry is evident. I’m excited to see our office grow from implementing some of your suggestions.”

Michele Jamison, Asst

“Even though I had a successful practice for many years, there were several things that Linda Miles helped us to incorporate that have made a significant difference in what we accomplish on a day to day basis. She gave me the encouragement to empower my clinical team to improve our patient services, like improved chairside communication. Linda’s ability to bring people together as a team is amazing. She creates communication and cooperation in the midst of every group she advises.”

Dr. Dave C. Lee

“With Linda’s help, we were able to grow our practice to the premier practice in our area. We achieved a reputation for exceptional patient care and first-class patient relations. Three of our most urgent challenges were treatment acceptance, patient communications, and scheduling. Linda is especially talented in getting us to work as an enthusiastic team.”

Jeffrey C. Landon, DMD

At age 42, in private practice for 14 years, I had reached a major crossroads. I worked tremendously hard but my practice struggled to make ends meet. We were tremendously “busy” but inefficient and lacked focus. I’m proud to say my practice has thrived since Linda’s “intervention.” We continue to implement the positive habits she implanted. Despite the proverbial “tough economy,” my practice had a record year last year with a 26% increase relative to our “pre-Linda” production.”

Jack Kayton, III