Blind Spots in Dentistry™:  Letter to patients who are delaying or ignoring needed treatment

Do you have patients who are delaying, or completely ignoring, needed treatment? The answer is probably yes, and although you may not always be able to persuade them to accept your dental recommendations, you can try with a letter like this:

Patient Name
Address
City/State/Zip

Dear (Name),

We are writing with an important message about your oral health. A recent review of your chart indicates you have not started or completed dental treatment with Dr. (Name), and we strongly encourage you to contact our office in the next few days to schedule your next appointment.

As you know, if left untreated, dental problems will only get worse, and may ultimately cost more, in both time and money, to treat.
We appreciate that finances may be an issue, and want to reassure you that we will work with you to put in place a mutually fair and agreed financial solution for both you and our practice.

We hope to hear from you soon. Your oral and dental health is very important to us.

Sincerely,

Dr. Name