Questions & Answers

Every practice owner, associate, and leaders who believe that you can reach “your” next level of success with guidance is the right candidate for this program.

• General dentists
• Specialists*
• Start-up practices
• Graduating dental students
• Department team leaders
• Elite practice administrators and office managers
• Business managers
• Key team members
• Practices who have worked with a consultant in the past but need a review or a reset.

Questions to ponder:

• Do you agree that you must have the vision to guide change in the right direction?
• Do you agree that you must be the leader of change?
• Do you have one or more team members who are as enthused as you about your desire to reach “your” next level of success? Those who will lead with you and support the implementing process?
• Will you and your coalition of support implement the changes that support your vision even if team members don’t agree with every change?
• Will you recognize the resistors?
• Are you willing to dismiss any team member who is sabotaging the process (the naysayer)?
• Will you reward your team for successful outcomes?
• Are you willing to spend dedicated time on the process?
• Will you and your team, be accountable to each other?

We respect your intelligence and your ability to decide how to define success. We believe that you instinctively know what is right for your practice. There’s never been a better time to be proactive and take ownership of your destiny!

We KNOW the Complete Customizable Dental Consulting Program will support your success!

* We will customize the program with the specialist. Contact us to learn more.

We are offering complimentary support of the team survey in Discovery II to help you get started. In return, we ask for your testimonial (we anticipate a stellar one) within three months.

Your affiliate will ask you for a completion date for Discovery I and then guides you through the Discovery II anonymous survey process.

To be clear your affiliate is not your private consultant; however, if you choose to work with the affiliate after the affiliate guides you through the Discovery II survey, that arrangement is between you and the affiliate. CCC has nothing to do with that arrangement.

This gives you an in-depth look into the three pillars of practice success: Patients, Production and Profits. This looks far beyond the basic Production and Collection figures to tell you why they are what they are – and to explore possible opportunities to improve your overall practice success. The benefits are an in-depth analytical analysis much like a 3D Cone Beam gives the doctor a deeper clinical analysis.

Investing in the Complete Customzable Consulting Program is an investment in your future! Imagine the peace of mind you will feel knowing that your practice is a well-run business. Your decision to be proactive and not reactive is a powerful business decision.

How can you drive change, create your vision and goals, AND implement strategic systems when your expertise is in clinical dentistry? Don’t waste your valuable time reinventing the wheel.

A business lacking leadership and direction can cost you thousands of dollars per month, affect profitability, and negatively impact team members and patients. The return on your investment is more significant than you can imagine.

Yes, PayPal credits offer three to six monthly payments interest free. Click on pay later at checkout for this option. Also check out the BNPL(Buy now pay later) option.

We know the consulting process is not rocket science but based on years of feedback, the implementation process can feel like it is rocket science.

If you have never implemented a formalized consulting and practice management program, this is your unique opportunity to customize a program that resonates with you and your practice philosophy. We guide you through our systematic implementation process, which includes a detailed implementation timeline. We designed the program intentionally to engage your team because when the team co-creates, the team will support you. Team support is crucial for your success! Remember: You can’t get where you’re going alone.

Our program is self-paced. It depends on the amount of dedicated time, team involvement and leadership you devote to reaching “your” next level of success.

Your results should be immediate BUT will be based on the speed in which implementation takes place. This program is designed with your busy schedule in mind.

We at DIY recommend marking off two hours per week of non-patient time to work on sections at a time. (It will become your most productive 8 hours per month). We also recommend soliciting input from your team in Discovery I & II (which makes it THEIR program, not just yours).

You will be amazed at how quickly you see not only an increase in efficiency and productivity but changes in their attitudes/enthusiasm when you use these magic phrases: “We are embarking on the DIY for two reasons:

1) To offer our patients the best dentistry possible in the most organized and efficient manner.

2) to make all of our jobs easier, be less stressed and to increase our productivity which can be shared with the team”. Your team loves working on projects when they know the benefits to patients, the practice and them!

The other four magic words: “I NEED YOUR HELP.”

We have an exciting lineup of updates and resources for you!

After years of meticulously outlining and detailing every system, protocol, and process in our Complete Customizable Consulting Program we look forward to sharing WHAT’S NEXT and the future of dentistry by collectively gathering current information and resources and sharing it with you. This is our focus; you don’t have the time to funnel through all of the information and resources that we garner collectively. We continuously improve, update, and create new systems and protocols which we pass along to you periodically for a nominal fee.

In our ever-evolving world of dentistry, many areas have become specialties. As you know, you can’t be an expert in everything and neither can your team, therefore, you need to position yourself and your practice to be exceptional regardless of others’ inexperience, lack of knowledge, lack of time, or the desire to stay current. Ultimately, you are responsible for what does and does not happen in your practice.

Below is a (sample) list of areas we believe have become specialties. We will send you resources and options in these areas. We take our reputation and credibility very seriously.

• STM- do your hygienists need hands-on training? Is there undiagnosed and untreated perio in your practice? “Best practices” stay current for the benefit of the patient and to protect you from a lawsuit.
• OSHA/HIPPA you need an expert to help you stay current with federal laws, regulations, and training.
• HR- it is almost impossible for one person to know state laws and comply with state and federal regulations-to create or update an employee handbook-to conduct employee evaluations and the list goes on and on.
• Marketing-promote and grow your dental practice with a marketing expert.
• Dental/Medical Cross Coding- we are expected to help our patients obtain the best benefits, but so many practices are not knowledgeable about cross-coding. Case acceptance increases when you help your patients with their ability to afford your recommendations.
• AR/Collections- this is the most undesirable task for most and therefore put at the bottom of the to-do list-get professional help to collect your money.
• Risk Management-CYA- protect yourself and get professional help to make sure your practice is protected.
• Analytics-track, analyze, and manage your practice through KPI’s and benchmarks. Reports keep you focused and allows you to make informed decisions based on true data-what gets measured gets done!
• Dental CPA- a Dental CPA can save you thousands of dollars because they specialize in dental only.
• Insurance Negotiator- most doctors and/or practice administrators are not equipped to negotiate with insurance companies. A professional negotiator has experience and knowledge to help you make important decisions.
• Insurance-Don’t leave benefits on the table because of a team member’s lack of knowledge, tools, and expertise. Utilize experts and realize the maximum benefits for the patient which can lead to greater case acceptance.
• Lease Negotiator

Protect yourself by utilizing specialists (just like you do for your patients when you refer them to specialists) and allow your team to devote themselves to their everyday tasks and focus on providing exemplary customer service.

Our updates and resources will be sent to you periodically either complimentary or for a nominal fee. We are completely transparent and do not have a  “hidden agenda”. We only recommend products, people, and companies we have had  first-hand experience with and can testify to their standards and professionalism AND we don’t get paid to do that. When attending seminars, lectures etc and they promote certain products for renumeration we question the trustworthiness of the presentor. What else are they willing to promote for money and what products are you not being introduced to because of that agreement? We promise that we do not get paid to promote! Our goal is an unwavering desire to guide our members to implement “best practice development tools” and improve their practice.

To put it bluntly….no! The secret ingredient will always be your ability to lead the team and surround yourself with talented, enthusiastic team members who will help you reach your goals. The bottom line is you’re the captain of the ship and you need to steer it in the right direction. Only you can be accountable and responsible for your success. The Complete Customizable Consulting Program is a game changer! It is the indispensable step-by-step “tools of the trade” program, when systematically implemented will get you from here, to where you want to be.

Yes, there is one restriction. We ask that you don’t forward or share this program with anyone other than your team for your practice. We also request that you do not post portions of this copyrighted material online. Our Complete Customizable Consulting Program is protected by our end-user license agreement:

COMPLETE CUSTOMIZABLE DENTAL CONSULTING LICENSE AGREEMENT

Nancy Clark Crossin LLC grants to you and your team, access to material on this site under a non-exclusive, non-transferable license to access and utilize the Complete Customizable Dental Consulting Program, including all sections, documents, worksheets and other material that collectively comprise the Complete Customizable Dental Consulting Program online, in print form and the audio program. The rights granted to Licensee hereunder are personal, and not for distribution to multiple practices and locations. Licensee may not assign or otherwise transfer this License Agreement or any right or obligation hereunder, whether in conjunction with a change in ownership, merger, acquisition, the sale or transfer of all, or substantially all or any part of Licensee’s business.

“Online Program(s)/Content” means all sections, resources, documents, worksheets, and other program materials, developed and copyrighted by Nancy Clark Crossin LLC, provided either online, in audio, or print form, that collectively comprise the components of the Complete Customizable Dental Consulting Program.

The software and materials provided have been created, designed, manufactured, copyrighted, and are the solely owned property of Nancy Clark Crossin LLC and are distributed exclusively through Nancy Clark Crossin LLC and its authorized dealers.

Nancy Clark Crossin LLC shall not be liable for direct, indirect, special, or consequential damages resulting from the use of the licensed program. Nancy Clark Crossin LLC does not offer legal advice; this is administrative general information and should not be construed as legal advice to be applied to any specific factual situation. If you are unsure whether your particular situation requires legal advice, you should consult with an attorney. In addition, you should follow ADA (American Dental Association) rules, regulations and guidelines and/or your own state or association rules, regulations, and guidelines.

As part of this license agreement, you acknowledge that the licensed software, materials, and supporting documentation are confidential. You agree to receive, use, hold and maintain them as confidential. You shall not cause or permit disclosure of all or any portion of the licensed software, materials, or supporting documentation, in any form or component, to any person or entity, other than your team. If a team member or associate is no longer employed by you, they may not take this copyrighted program with them for their personal use. You shall take all reasonable steps to safeguard the licensed software and materials and supporting documentation to ensure that no unauthorized copy, in whole or in part, in any form, shall be made or distributed, or otherwise given to any other person or entity.

This License Agreement shall be governed by and construed by the laws of the State of New York, USA, without regard to or application of choice of law rules or principles.

Nancy Clark Crossin LLC reserves the right to immediately terminate this license upon failure to comply with any of the terms, conditions, or limitations described herein.

ACKNOWLEDGEMENT: BY DOWNLOADING OR VIEWING MATERIAL ON THIS SITE, YOU ARE ACCEPTING THE TERMS OUTLINED IN THIS LICENSE AGREEMENT. YOU ACKNLOWEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

Yes, mutiple team members can use the same login.  However, the “progress tracker” will show the total progress for the login, not each individual person who uses it.  In other words, if one user logs in and completes the program, it will show that it’s been completed when the next user logs in.  

Yes, we do, please contact us to discuss special pricing.  
nancy@diydentalconsulting.com
(203) 900-4082